Our Privacy Policy

Last updated: March 05, 2025

At Zee Collections, your privacy is our top priority. We are committed to providing you with an exceptional experience—one you will love and want to share. As part of this commitment, we respect and protect the personal information you share with us.

This Privacy Policy explains what information we collect when you visit or make a purchase from https://zeecollectionsltd.co.uk/, how we use it, how we keep it secure, and how you can contact us with any questions or concerns.

By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal details when you:

  • Create an account, place an order, or contact us
  • Subscribe to our newsletter or interact with customer support

This may include your name, email, phone number, address, and payment details (processed securely).

We also gather technical data like IP address, browser type, and browsing behavior through cookies and tracking technologies to improve your shopping experience.

2. How We Collect Information

  • Directly from You: When you create an account, place an order, or contact us.
  • Automatically: Through cookies and tracking technologies that remember your preferences and improve your experience.
  • From Third Parties: Social media platforms, payment processors, and partners may share relevant information to enhance our services.

3. How We Use Your Information

  • Fulfilling Orders & Services: Process payments, manage accounts, and provide personalized shopping experiences.
  • Customer Support & Communication: Respond to inquiries, send order updates, and provide assistance.
  • Marketing & Promotions: With your consent, send offers, promotions, and product updates (opt-out anytime).
  • Security & Fraud Prevention: Protect against unauthorized activities and ensure website security.
  • Legal Compliance: Fulfill regulatory obligations and respond to lawful requests.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze website performance. These small data files help us understand how you interact with our site and personalize content accordingly.

    Types of Cookies We Use:

    • Essential Cookies: Enable website functionality, such as secure logins and navigation.
    • Performance Cookies: Collect data on website usage to improve functionality.
    • Functionality Cookies: Remember preferences like language and login details.
    • Advertising Cookies: Deliver relevant ads and measure marketing effectiveness.

    • Third-Party Cookies: Used by external services (e.g., payment processors, social media).

    You can manage your cookie preferences through your browser settings. Learn more in our Cookie Policy.

5. Sharing Your Personal Information

  • We only share your personal information with trusted parties when necessary and in compliance with privacy laws.

    Who We Share With:

    • Affiliated Companies: Other companies within our group for business operations and service improvements.
    • Service Providers: Partners who assist with payment processing, fraud prevention, marketing, and customer support. These third parties are required to protect your data.
    • Legal Authorities: Government agencies, law enforcement, or regulatory bodies when legally required.
    • Anonymized Data: General site usage trends may be shared, but without identifying individuals.

    We never sell your personal data. Your privacy remains a priority.

6. International Transfers

  • Your personal information may be transferred, stored, and processed outside the UK. Whenever we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your rights and personal information. This includes using approved data transfer mechanisms, such as standard contractual clauses, to maintain the same level of protection as required under UK data protection laws.

    If you would like more details about these safeguards, please contact us.

7. Marketing Preferences & Opt-Out

  • We may send you updates about new products, special offers, and promotions via email, SMS, phone, or direct mail—based on your preferences. You will only receive marketing communications from us if you have opted in.

    You can opt out of marketing messages at any time by clicking the "unsubscribe" link in our emails, updating your preferences in your account settings, or contacting our customer support at info@zeecollectionsltd.co.uk. Please note that even if you opt out of marketing, we may still send you service-related messages, such as order confirmations or important account updates.

8. Limiting Information Sharing

  • You have the right to limit the sharing of your personal information with non-affiliated third parties under certain conditions. However, some sharing is necessary for us to provide our services, process transactions, and support business operations. We ensure that your information is only used for the purposes for which it was collected.

    If you wish to withdraw your consent for sharing your personal information, you can submit a request to info@zeecollectionsltd.co.uk. We will inform you of any potential impact on our services before processing your request. Please note that opting out of certain data sharing may affect your ability to use some features of our services.

    You can also opt out of having your personal information shared with third parties for direct marketing purposes. This ensures that non-affiliated companies will not contact you with promotional offers.

9. Accessing and Updating Your Personal Information

  • You have the right to access and update the personal information we hold about you. If you would like a copy of your data, please email info@zeecollectionsltd.co.uk or call us at +44 121 7777982. A small processing fee may apply.

    To review or update your details, log in to your account on our website. In the "My Account" section, you can edit your personal information, shipping details, and email preferences. Only you (or our customer support team upon your request) can access this information using your secure login credentials.

    If you prefer, you can also email info@zeecollectionsltd.co.uk to request updates or corrections. If you wish to delete your account, please send a request from your registered email address. Please note:

    • Any open orders will still be processed.
    • Store credits or memberships will expire upon data deletion.
    • It may take up to 30 days to fully remove your data.
    • After deletion, you will no longer have access to your order history, saved preferences, or account details.

    For any further assistance, feel free to contact our support team at +44 121 7777982.

10. Protecting Your Personal Information

  • We take strong measures to keep your personal information secure and prevent unauthorized access, use, or disclosure. These include SSL encryption for transactions and strict access controls to safeguard your data.

    Your information is stored in secure environments and is only accessible to authorized personnel who are bound by confidentiality agreements. While we implement industry-standard security practices, no system is completely risk-free. If you have security concerns, feel free to reach out to us.

11. Children’s Privacy

  • Our website is designed for users 18 years or older. If you are under 18, you may browse our site but should not register, make purchases, or provide personal information.

    We do not knowingly collect information from minors. In particular, we:

    • Do not collect personal information from children without parental consent.
    • Do not collect offline contact details from minors.
    • Do not share children’s personal data with third parties.
    • Do not allow public posting of minors’ contact details.
    • Do not encourage children to provide more information than necessary.

    If we become aware of any data collected from a child without consent, we will take steps to remove it.

12. Links to Other Websites

  • Our website may contain links to third-party websites. These sites have their own privacy and cookie policies, which we recommend reviewing. We are not responsible for their privacy practices or how they handle your data.

    Additionally, we offer social media features that let you share content and engage with us. Please note that your interactions on these platforms are governed by their respective privacy policies, not ours.

13. Updates to This Privacy Policy

  • We may update this Privacy Policy occasionally to reflect changes in laws, business practices, or services. Any updates will be posted on this page with a revised effective date.

    For significant changes, we will notify you via email or a website notice before they take effect. Your continued use of our services after the update means you accept the revised policy. We encourage you to review this policy periodically.

14. Data Deletion

  • You have the right to request the deletion of your personal information from our systems. However, certain data may be retained as required by law, security, fraud prevention, or legitimate business purposes.

    To request data deletion, please contact us at info@zeecollectionsltd.co.uk. Once your request is processed:

    • You may lose access to your account, order history, and any stored preferences.
    • Any store credits or memberships will expire.
    • Data deletion requests may take up to 30 days to process, subject to applicable regulations.

15. Governing Law and Dispute Resolution

  • This Privacy Policy is governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from or related to this Privacy Policy, our website, or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

    If a dispute arises, we encourage you to contact us first at info@zeecollectionsltd.co.uk to seek an amicable resolution. If a resolution cannot be reached, disputes may first be referred to arbitration or mediation in accordance with applicable UK laws. However, this does not prevent either party from pursuing legal action in the courts of England and Wales where necessary.

15. Governing Law and Dispute Resolution

  • This Privacy Policy is governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from or related to this Privacy Policy, our website, or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

    If a dispute arises, we encourage you to contact us first at info@zeecollectionsltd.co.uk to seek an amicable resolution. If a resolution cannot be reached, disputes may first be referred to arbitration or mediation in accordance with applicable UK laws. However, this does not prevent either party from pursuing legal action in the courts of England and Wales where necessary.

How to Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us using the details below:

    📧 By Email: info@zeecollectionsltd.co.uk
    🌍 By Website Contact Form: Contact Us
    📞 By Phone: +44 121 7777982

    We are committed to addressing your inquiries promptly and ensuring your data privacy concerns are handled with care.