:root{--zcw-primary:#c9a96e;--zcw-primary-light:#e8d5a3;--zcw-primary-dark:#a88a4e;--zcw-bg-dark:#0d0d0d;--zcw-bg-card:#161616;--zcw-bg-elevated:#1c1c1c;--zcw-bg-input:#1a1a1a;--zcw-text-primary:#f5f0eb;--zcw-text-secondary:#8a8078;--zcw-text-muted:#5a544e;--zcw-border:rgba(201, 169, 110, 0.12);--zcw-border-hover:rgba(201, 169, 110, 0.3);--zcw-shadow:0 25px 80px rgba(0, 0, 0, 0.6);--zcw-radius:20px;--zcw-radius-sm:12px;--zcw-radius-msg:18px;--zcw-font:'Inter', -apple-system, BlinkMacSystemFont, sans-serif;--zcw-font-display:'Playfair Display', Georgia, serif;--zcw-transition:cubic-bezier(0.25, 0.8, 0.25, 1);--zcw-z-index:99999}#zcw-container{position:fixed;bottom:24px;right:24px;z-index:var(--zcw-z-index);font-family:var(--zcw-font);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}#zcw-fab{width:64px;height:64px;border-radius:50%;border:none;cursor:pointer;background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));box-shadow:0 6px 30px rgba(201,169,110,.35),0 0 0 0 rgba(201,169,110,.2);display:flex;align-items:center;justify-content:center;transition:all 0.4s var(--zcw-transition);position:relative;overflow:hidden;animation:zcw-fab-pulse 3s ease-in-out infinite}#zcw-fab::before{content:'';position:absolute;inset:0;border-radius:50%;background:linear-gradient(135deg,rgba(255,255,255,.15),transparent);opacity:0;transition:opacity 0.3s ease}#zcw-fab:hover{transform:scale(1.08);box-shadow:0 8px 40px rgba(201,169,110,.5)}#zcw-fab:hover::before{opacity:1}#zcw-fab:active{transform:scale(.95)}#zcw-fab svg{width:28px;height:28px;fill:#0a0a0a;transition:transform 0.3s var(--zcw-transition)}#zcw-fab.zcw-open svg.zcw-icon-chat{transform:scale(0) rotate(90deg);position:absolute}#zcw-fab.zcw-open svg.zcw-icon-close{transform:scale(1) rotate(0deg)}#zcw-fab svg.zcw-icon-close{transform:scale(0) rotate(-90deg);position:absolute}@keyframes zcw-fab-pulse{0%,100%{box-shadow:0 6px 30px rgba(201,169,110,.35),0 0 0 0 rgba(201,169,110,.15)}50%{box-shadow:0 6px 30px rgba(201,169,110,.35),0 0 0 12px rgba(201,169,110,0)}}#zcw-fab.zcw-open{animation:none}#zcw-badge{position:absolute;top:-2px;right:-2px;width:20px;height:20px;border-radius:50%;background:#e53e3e;color:#fff;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;border:2px solid var(--zcw-bg-dark);transform:scale(0);transition:transform 0.3s var(--zcw-transition)}#zcw-badge.zcw-visible{transform:scale(1)}#zcw-window{position:absolute;bottom:80px;right:0;width:400px;max-width:calc(100vw - 32px);height:600px;max-height:calc(100vh - 140px);background:var(--zcw-bg-dark);border:1px solid var(--zcw-border);border-radius:var(--zcw-radius);box-shadow:var(--zcw-shadow);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(20px) scale(.95);pointer-events:none;transition:all 0.4s var(--zcw-transition)}#zcw-window.zcw-visible{opacity:1;transform:translateY(0) scale(1);pointer-events:all}#zcw-header{padding:20px 24px;background:linear-gradient(180deg,var(--zcw-bg-elevated) 0%,var(--zcw-bg-dark) 100%);border-bottom:1px solid var(--zcw-border);display:flex;align-items:center;gap:14px;flex-shrink:0;position:relative;overflow:hidden}#zcw-header::before{content:'';position:absolute;top:0;left:0;right:0;height:1px;background:linear-gradient(90deg,transparent,var(--zcw-primary),transparent);opacity:.4}#zcw-header-avatar{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));display:flex;align-items:center;justify-content:center;flex-shrink:0;position:relative}#zcw-header-avatar::after{content:'';position:absolute;bottom:1px;right:1px;width:10px;height:10px;border-radius:50%;background:#48bb78;border:2px solid var(--zcw-bg-elevated)}#zcw-header-avatar svg{width:22px;height:22px;fill:#0a0a0a}#zcw-header-info{flex:1;min-width:0}#zcw-header-name{font-family:var(--zcw-font-display);font-size:1.05rem;font-weight:600;color:var(--zcw-text-primary);margin-bottom:2px}#zcw-header-status{font-size:.75rem;color:#48bb78;font-weight:400;display:flex;align-items:center;gap:4px}#zcw-header-close{width:32px;height:32px;border-radius:50%;border:none;background:rgba(255,255,255,.05);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.3s ease;flex-shrink:0}#zcw-header-close:hover{background:rgba(255,255,255,.1)}#zcw-header-close svg{width:16px;height:16px;fill:var(--zcw-text-secondary)}#zcw-messages{flex:1;overflow-y:auto;padding:20px 16px;display:flex;flex-direction:column;gap:6px;scroll-behavior:smooth;scrollbar-width:thin;scrollbar-color:rgba(201,169,110,.15) transparent}#zcw-messages::-webkit-scrollbar{width:4px}#zcw-messages::-webkit-scrollbar-track{background:transparent}#zcw-messages::-webkit-scrollbar-thumb{background:rgba(201,169,110,.15);border-radius:4px}#zcw-messages::-webkit-scrollbar-thumb:hover{background:rgba(201,169,110,.3)}.zcw-msg{display:flex;gap:8px;max-width:85%;animation:zcw-msg-in 0.4s var(--zcw-transition) both}@keyframes zcw-msg-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.zcw-msg--bot{align-self:flex-start}.zcw-msg--user{align-self:flex-end;flex-direction:row-reverse}.zcw-msg__avatar{width:28px;height:28px;border-radius:50%;background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:4px}.zcw-msg--user .zcw-msg__avatar{background:linear-gradient(135deg,#4a5568,#2d3748)}.zcw-msg__avatar svg{width:14px;height:14px;fill:#0a0a0a}.zcw-msg--user .zcw-msg__avatar svg{fill:#fff}.zcw-msg__content{display:flex;flex-direction:column;gap:4px}.zcw-msg__bubble{padding:12px 16px;border-radius:var(--zcw-radius-msg);font-size:.9rem;line-height:1.6;word-wrap:break-word;white-space:pre-wrap}.zcw-msg--bot .zcw-msg__bubble{background:var(--zcw-bg-elevated);color:var(--zcw-text-primary);border-bottom-left-radius:6px;border:1px solid var(--zcw-border)}.zcw-msg--user .zcw-msg__bubble{background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));color:#0a0a0a;border-bottom-right-radius:6px;font-weight:450}.zcw-msg__time{font-size:.68rem;color:var(--zcw-text-muted);padding:0 4px}.zcw-msg--user .zcw-msg__time{text-align:right}.zcw-msg__bubble a{color:var(--zcw-primary-light);text-decoration:none;font-weight:500;border-bottom:1px solid rgba(201,169,110,.3);transition:border-color 0.2s ease}.zcw-msg__bubble a:hover{border-color:var(--zcw-primary-light)}.zcw-msg--user .zcw-msg__bubble a{color:#0a0a0a;border-bottom-color:rgba(0,0,0,.3)}.zcw-options{display:flex;flex-wrap:wrap;gap:8px;padding:4px 0 4px 36px;animation:zcw-msg-in 0.4s var(--zcw-transition) 0.15s both}.zcw-option-btn{padding:10px 18px;border-radius:100px;border:1px solid var(--zcw-border);background:rgba(201,169,110,.04);color:var(--zcw-primary);font-size:.82rem;font-weight:500;font-family:var(--zcw-font);cursor:pointer;transition:all 0.3s var(--zcw-transition);white-space:nowrap}.zcw-option-btn:hover{background:rgba(201,169,110,.12);border-color:var(--zcw-border-hover);transform:translateY(-1px);box-shadow:0 4px 16px rgba(201,169,110,.1)}.zcw-option-btn:active{transform:scale(.97)}.zcw-option-btn.zcw-disabled{opacity:.4;pointer-events:none;cursor:default}.zcw-typing{display:flex;align-items:center;gap:8px;padding:0 0 0 36px;animation:zcw-msg-in 0.3s var(--zcw-transition) both}.zcw-typing__dots{display:flex;gap:4px;padding:12px 16px;background:var(--zcw-bg-elevated);border-radius:var(--zcw-radius-msg);border-bottom-left-radius:6px;border:1px solid var(--zcw-border)}.zcw-typing__dot{width:7px;height:7px;border-radius:50%;background:var(--zcw-text-muted);animation:zcw-typing-bounce 1.2s ease-in-out infinite}.zcw-typing__dot:nth-child(2){animation-delay:0.15s}.zcw-typing__dot:nth-child(3){animation-delay:0.3s}@keyframes zcw-typing-bounce{0%,60%,100%{transform:translateY(0);opacity:.3}30%{transform:translateY(-6px);opacity:1;background:var(--zcw-primary)}}#zcw-input-area{padding:16px;border-top:1px solid var(--zcw-border);background:var(--zcw-bg-dark);flex-shrink:0}#zcw-input-wrapper{display:flex;align-items:center;gap:10px;background:var(--zcw-bg-input);border:1px solid var(--zcw-border);border-radius:100px;padding:6px 8px 6px 20px;transition:border-color 0.3s ease,box-shadow 0.3s ease}#zcw-input-wrapper:focus-within{border-color:var(--zcw-border-hover);box-shadow:0 0 0 3px rgba(201,169,110,.08)}#zcw-input{flex:1;border:none;outline:none;background:transparent;color:var(--zcw-text-primary);font-size:.9rem;font-family:var(--zcw-font);padding:8px 0;min-width:0}#zcw-input::placeholder{color:var(--zcw-text-muted)}#zcw-send{width:40px;height:40px;border-radius:50%;border:none;background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all 0.3s var(--zcw-transition);opacity:.5}#zcw-send:hover{transform:scale(1.05);box-shadow:0 4px 16px rgba(201,169,110,.3)}#zcw-send.zcw-active{opacity:1}#zcw-send:active{transform:scale(.93)}#zcw-send svg{width:18px;height:18px;fill:#0a0a0a;transform:translateX(1px)}#zcw-powered{text-align:center;padding:8px;font-size:.68rem;color:var(--zcw-text-muted);letter-spacing:.5px;border-top:1px solid rgba(201,169,110,.05)}@media (max-width:480px){#zcw-container{bottom:16px;right:16px}#zcw-window{position:fixed;bottom:0;right:0;left:0;top:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0;border:none}#zcw-window.zcw-visible{transform:translateY(0) scale(1)}#zcw-fab{width:56px;height:56px}#zcw-fab svg{width:24px;height:24px}}@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation-duration:0.01ms!important;transition-duration:0.01ms!important}}.zcw-welcome{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:40px 24px 30px;animation:zcw-msg-in 0.5s var(--zcw-transition) both}.zcw-welcome__icon{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,var(--zcw-primary),var(--zcw-primary-dark));display:flex;align-items:center;justify-content:center;margin-bottom:16px;box-shadow:0 8px 30px rgba(201,169,110,.2)}.zcw-welcome__icon svg{width:30px;height:30px;fill:#0a0a0a}.zcw-welcome__title{font-family:var(--zcw-font-display);font-size:1.2rem;font-weight:600;color:var(--zcw-text-primary);margin-bottom:8px}.zcw-welcome__text{font-size:.85rem;color:var(--zcw-text-secondary);line-height:1.6;max-width:280px}.zcw-error{display:flex;align-items:center;gap:8px;padding:10px 16px;margin:0 16px;background:rgba(229,62,62,.08);border:1px solid rgba(229,62,62,.2);border-radius:var(--zcw-radius-sm);color:#fc8181;font-size:.8rem;animation:zcw-msg-in 0.3s var(--zcw-transition) both}.zcw-error svg{width:16px;height:16px;fill:#fc8181;flex-shrink:0}.zcw-retry-btn{margin-left:auto;padding:4px 12px;border-radius:100px;border:1px solid rgba(229,62,62,.3);background:transparent;color:#fc8181;font-size:.75rem;cursor:pointer;font-family:var(--zcw-font);transition:all 0.2s ease;white-space:nowrap}.zcw-retry-btn:hover{background:rgba(229,62,62,.1)}